Staff to demand.
Not to guesswork.
StoreCadence turns the data your stores already produce into demand-matched rosters, lowering labour cost as a share of sales while protecting service. Retail-only specialists, measurable outcomes, and no software to buy.
Illustrative single-store model. Accuracy and dollar figures are placeholders to replace with client data before launch.
Trusted by retail operators across grocery, fashion, DIY, health & beauty and food service.
Your labour budget leaks every hour the roster and the demand don’t line up.
Retail labour mismatch is the gap between when customers actually arrive and when staff are scheduled. Over-staffed quiet hours burn margin; under-staffed peaks cost sales and service. Most chains lose 3-8% of labour spend to this gap. It happens invisibly, every week.
Idle hours, paid in full
Stores open with the same crew whether 5 or 50 customers walk in. Quiet mornings are over-staffed by design. Wages are spent on hours with no demand to serve.
Peaks left exposed
Roughly a quarter of peak trading hours run short-staffed. Queues lengthen, conversion drops, and the busiest, most valuable hour is the one you under-resource.
Spent building the wrong roster
Planners burn hours each week in spreadsheets, then build to gut feel. The effort is real; the schedule still doesn’t match the demand curve it’s meant to cover.
Staff stuck in one store
Neighbouring stores can’t share people, so one site runs short at its peak while another a few minutes away sits over-covered. The flexibility exists; the roster never uses it.
The StoreCadence Workforce Efficiency Method™
A repeatable, data-first path from a noisy roster to one that tracks demand store by store, with the proof to put the savings in your P&L.
Scan & benchmark
We run an efficiency scan across your estate and benchmark it against comparable chains to find where the gap is, and what it costs you.
Forecast demand
Machine-learning models turn your sales, footfall and transaction data into an hour-by-hour demand forecast for every store and daypart, learning the patterns, seasonality and weather effects a planner’s spreadsheet never could.
Build the rosters
We translate the forecast into demand-matched roster templates your planners run inside the WFM tool you already own.
Hand over & measure
We train your team, hand over the method, and track labour cost-to-sales and service against an agreed baseline.
Six ways we take cost out of the roster and keep service in.
Staff Scheduling Optimisation
Demand-matched rostering that puts the right people in the right hour, store by store.
Learn more →Labour-Cost Optimisation
A finance-grade business case that treats labour as the controllable cost it is.
Learn more →Demand & Footfall Forecasting
Machine-learning forecasts of when customers actually arrive, store by store and hour by hour.
Learn more →Retail Data & Analytics
Turning the data your systems already capture into decisions managers can act on.
Learn more →WFM Technology Selection
Independent selection and rollout support, so the tool you buy actually delivers.
Learn more →Operational Efficiency
Store-process improvement that decides how far each labour hour goes.
Learn more →We don’t pitch percentages.
We prove them.
Every engagement is measured against a baseline of labour cost-to-sales and service. A sample of what that looks like in practice:
Top-5 Asia-Pacific grocery chainLabour cost-to-sales cut in 9 months across 180 stores, with service levels held flat.
200-store fashion retailerImprovement in roster-to-demand fit, while planner scheduling time was cut roughly in half.
National QSR brandLabour spend reduced across 340 outlets with no increase in average customer wait time.
“We’d rolled out WFM software and still couldn’t explain our labour line. StoreCadence found the gap in three weeks, and we could finally put a number on it, and on the fix.”
A specialist who has seen your exact problem before.
Generalists explain the problem. We’ve already solved it, in chains that look like yours.
Retail-only focus
We work exclusively in retail and food service. No detours, no learning your business on your budget. The method is built for the store floor.
A proprietary method
The StoreCadence Workforce Efficiency Method™ is a repeatable, documented system rather than a bespoke project reinvented each time.
A benchmark database
Our owned benchmark data lets you see exactly how your labour efficiency compares to chains of a similar format and size.
Start with proof, not a sales call.
See where you stand before you ever speak to us. Each tool gives you something useful to keep, and a clearer picture of the opportunity.
Retail Labour Efficiency Scan
A short self-assessment that returns a workforce-efficiency maturity score and tailored insight for your format.
Labour-Cost / ROI Calculator
Enter revenue, labour percentage and store count to see an indicative savings range against your total spend.
Annual Workforce Benchmark
Our signature dataset on retail labour efficiency across formats: the numbers operators benchmark against.
What retail operators ask us first.
Straight answers to the five objections we hear most often.
Find your labour-cost gap in one conversation.
A no-obligation efficiency scan gives you a numbers-first picture of where your roster is leaking margin, and what it's worth to fix. No software to buy. No commitment.