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Workforce management software for retail

Treat labour as the controllable cost it actually is.

Labour is usually a retailer’s largest controllable expense and its least understood. StoreCadence is AI-powered workforce management software that forecasts demand hour by hour, builds the roster to match, and proves the saving in your P&L, with the finance-grade business case to back it.

See the numbers

Free · No obligation · A reply within one business day, with the three data points we need to size your savings estimate

−4.8%labour spend across 340 QSR outlets, with no increase in average customer wait time
What it is

What is labour-cost optimisation?

Labour-cost optimisation is the disciplined reduction of labour cost as a share of sales without sacrificing service, by fixing the planning that drives hours rather than cutting headcount across the board. In StoreCadence it is done by AI-powered workforce management software, not a cost-cutting project: the platform forecasts demand, schedules to it, and measures the result against a baseline.

Crude labour cuts are easy to model and expensive in practice: they hit service, conversion and retention, and the saving quietly reverses. The durable saving comes from removing the structural mismatch between paid hours and demand, so you spend less to deliver the same or better service.

The platform quantifies that gap from your own POS and footfall data, sizes the opportunity conservatively, and frames it the way finance needs it: baseline, assumptions, sensitivity and payback. The result is a number your CFO can put in a plan and defend, produced by software you keep rather than a one-off study.

The software that does it

Four modules between your store data and a lower labour line.

01 / Forecast

AI demand forecasting

Machine-learning models read your POS, footfall and transaction data and predict demand for every store, hour by hour, including the paydays, weather and local events your planners never had time to encode.

02 / Schedule

Auto-scheduling

The optimisation engine turns each forecast into the lowest-cost, skills-matched roster that still covers every peak, inside the platform or feeding the WFM tool you already run.

03 / Run

Time, attendance & the employee app

Hours worked, leave and absence live in the same system that planned them, so the plan and the actuals never drift apart.

04 / Prove

Baseline analytics

Every store is measured against the baseline agreed up front. The saving shows up in your P&L and your dashboards, not just in a slide.

Sold as a subscription, from USD 6 per employee per month, typically returning 2–11× the subscription in annual labour savings. Explore the platform Compare packages

Where the money goes

A point or two of sales is the whole game.

In retail, labour runs anywhere from 8% to 21% of net sales depending on format. Shaving even a point of that, without losing service, is often worth more than a year of hard-won like-for-like growth.

How the platform sizes it

The forecasting engine models the saving from your own data, store by store, then discounts it for risk. You see the conservative number and the upside separately, so finance signs off on a figure it can defend.

What would 4-13% be worth on your labour line? Estimate it in 60 seconds

The efficiency scan

What the no-obligation scan gives you.

It starts with a free efficiency scan: we run your store data through the platform’s AI forecasting engine and give you a finance-ready read on the opportunity before you commit anything.

Free · No obligation · A reply within one business day, with the three data points we need to size your savings estimate

  • Labour cost-to-sales read by store, format and daypart, benchmarked against comparable chains
  • The size of the opportunity, with explicit assumptions and a sensitivity range
  • A conservative business-case skeleton your finance team can pressure-test
  • An agreed baseline, so any saving is auditable rather than theoretical
Outcomes

What good looks like.

−4.8%
Labour spend across 340 QSR outlets with no increase in average wait time.
<12 mo
Typical payback period on a conservatively scoped rollout.
0.8-2.3 pts
Typical reduction in labour cost-to-sales, measured against the agreed baseline.
Not ready to talk?

Start with the benchmark instead.

See how chains like yours compare on labour cost-to-sales, roster-to-demand fit and forecast accuracy. We email you the annual report; the headline figures are published openly here.

Free report · No sales follow-up unless you ask

Questions, answered

Labour-cost optimisation: common questions

Software. StoreCadence is an AI-powered workforce management platform sold as a subscription from USD 6 per employee per month, with implementation, training and change management included so the saving actually lands. Returns typically run between two and eleven times the subscription depending on package. No day rates, no open-ended engagement.
No. Across-the-board cuts damage service and tend to reverse. The platform reduces the mismatch between paid hours and demand, which lowers cost while protecting or improving service.
Deliberately. We use explicit assumptions, sensitivity ranges and a measurable baseline, so finance can trust and defend the number rather than discount it.
CFOs, finance directors and operations leaders who own the labour line and need a credible plan rather than a best-case model.
The efficiency scan is free. The software runs on a subscription starting at USD 6 per employee per month, and implementation is a one-time fee that depends on your current state, your data, systems and store count, agreed before you start. Every rollout is measured against the agreed baseline, which is why payback typically lands inside 12 months and returns run at two to eleven times the subscription depending on package.
By removing the mismatch between paid hours and demand rather than cutting across the board. You forecast demand at store and daypart level, move hours into the peaks that convert and out of genuinely quiet periods, and measure the result against a baseline, so the saving is real and does not quietly reverse.
It depends on format: in retail, labour commonly runs between 8% and 21% of net sales, with grocery at the lower end and service-led formats higher. The number that matters is not a single benchmark but your own labour cost-to-sales against comparable chains, which an efficiency scan establishes.

Find your labour-cost gap in one conversation.

A no-obligation efficiency scan shows what the StoreCadence software would save you, on your own data: where your roster is leaking margin and what it's worth to fix, with a clear business case before you commit.

No obligationBuilt on your own dataA clear business case
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The StoreCadence team
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